Data Protection

Crown Exchange (“we”, “our”, “us”) values your privacy and is committed to protecting the personal information of users (“you”, “your”) who access or use our platform. This Privacy Policy explains what information we collect, how we use it, how it is stored, and what rights you have regarding your data. By accessing or using Crown Exchange, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate the platform securely and effectively.

1.1 Information You Provide

• Email address
• Login credentials
• Referral code (if applicable)
• Support messages or communications

1.2 Automatically Collected Information

• Device and browser information
• IP address (for security and fraud prevention)
• Login timestamps
• Game activity and usage data
• Wallet and transaction activity

1.3 Transaction Information

For operational and verification purposes, we collect:

• Deposit and withdrawal records
• Transaction reference numbers (UTR / IDs)
• Amounts, timestamps, and status logs

We do not collect or store credit/debit card numbers or banking passwords.

2. How We Use Your Information

Your information is used strictly for platform-related purposes, including:

• Creating and managing user accounts
• Providing access to games and platform features
• Maintaining wallet balances and transaction history
• Verifying deposits and withdrawals
• Preventing fraud, abuse, and misuse
• Managing referral rewards and eligibility
• Responding to support requests
• Improving platform stability and performance

3. Referral System & Data Usage

If you participate in the referral program:

• Referral codes are used only to link accounts
• Referral activity is tracked internally
• Rewards are granted only after eligibility conditions are met
• No personal information of referred users is shared with referrers

4. Cookies & Tracking

Crown Exchange may use limited cookies or local storage to maintain login sessions and store user preferences. We do not use third-party tracking cookies or behavioral advertising trackers.

5. Data Storage & Security

We implement technical measures including secure authentication, controlled administrative access, and encrypted communication. Users are responsible for safeguarding their login credentials.

6. Data Sharing & Disclosure

We do not sell, rent, or trade user data. We may share limited information only when required by law or to protect the safety of the platform.

7. Third-Party Services

Crown Exchange relies on infrastructure providers for hosting, authentication, and database management. These providers are bound by confidentiality obligations.

8. User Responsibilities

By using Crown Exchange, you agree to provide accurate information and not attempt to exploit or manipulate platform systems. Failure to comply may result in account termination.

9. Data Retention

We retain user data only for as long as necessary to operate the platform, comply with legal obligations, and resolve disputes.

10. Your Rights

You may have the right to access, correct, or request deletion of your data. Requests can be made via our support channels.

11. Age Restriction

Crown Exchange is intended for users who meet the minimum legal age for gaming in their jurisdiction. We do not knowingly collect data from minors.

12. Policy Updates

Updated versions will be posted on this page, and continued use constitutes acceptance of the revised policy.

13. Contact Information

For any privacy-related questions or requests, contact us at: